The store was clean. The women restroom was clean.
I came in with an online purchase that was a gift with the receipt. I wanted to receive store credit for the return, buy a pair of pants that I wanted and pay the difference. I went to the customer desk and was told that she is going to be a while and that the front desk could take unless it was an online purchase. I told her that it was online and she then rolled her eyes and said it was going to be a while. I said no problem I am going to shop may I leave these here while I find what I want. She replied no you can not you have to hold onto them. I said ok and found the pants I wanted came back to the desk for the exchange and then she puts the credit back to the purchaser card on file. I tried to explain what I wanted to do and she said sorry it will take a day and sales will have to correct it. She was rude and for someone reason was trying to spite me because I wanted her to work. She had a horrible attitude. I walked away and then asked for the pants I wanted back. I then went to the front to make the purchase because I wanted the pants but I had a tough time making the purchase from the service I recieved. The gentlemen at the front apologized and understood my plight. He entered in $10 off the pants and I appreciated the gesture. The customer service desk women working Sunday evening 7/2/17 was absolutely terrible.
Disorganized and sloppy. Theyve had the same dress slacks for 2 years and they're tossed on a rack and mis-priced.
Love shopping at Bealls
Nice atmosphere nice people
Over all shopping experience was good.
Bealls Store is a US Department Store based in Wesley Chapel, Florida. Bealls Store is located at 1814 Bruce B Downs Blvd, Wesley Chapel, FL 33544, USA.
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